Certified by Heathrow Airport Terminal 5 Post Office • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
3.6
65 reviews
5 stars
34
4 stars
7
3 stars
5
2 stars
4
1 star
15
LX
London Guide X
Apr 21, 2026
2.0
No USB charging working in the biggest, newest terminal at Heathrow....shamefull
TP
timone pimbaa
Apr 8, 2026
5.0
nice staff working here
SS
Svetlana Simmonds
Mar 13, 2026
1.0
I called the Heathrow Terminal 5 Post Office to follow up on a parcel confirmed by the Hounslow delivery office. The woman I spoke with was incredibly rude and unhelpful. The phone call was so unpleasant that it left me feeling shaken, and I still didn't get any information regarding my delivery. I have never experienced such poor customer service; she clearly needs training on how to communicate with people.
NB
Neil Bonner
Jun 12, 2024
1.0
London Heathrow you are officially the worst passenger security in the world. Longest queues, least technology, least competent !!!
AH
A.L. Harris
Oct 31, 2023
5.0
I flew out of Terminal 5 and what a great terminal. Everything went so smoothly. Plenty of clean restrooms. The signage is easy to follow. If you want to shop… this is the place… every major brand you could imagine. Cartier, Louis Vuitton, Gucci, all major watch brands and if you need scotch, a nice Macallan store. Best shopping ever!!!
Frequently Asked Questions About Heathrow Airport Terminal 5 Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services can I access at Heathrow Airport Terminal 5 Post Office?
You can carry out post office, banking, business banking, courier, shipping, and mailing services at Heathrow Airport Terminal 5 Post Office.
What are the opening hours of Heathrow Airport Terminal 5 Post Office?
The post office is open daily from 09:00 to 17:00.
Where is Heathrow Airport Terminal 5 Post Office located?
It is located in Terminal 5 at London Heathrow Airport, London, Greater London, TW6 2GA, UK.
What payment options are accepted at Heathrow Airport Terminal 5 Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I pick up my orders in-store at Heathrow Airport Terminal 5 Post Office?
Yes, in-store pickup is available at this post office location.
How much cash can I withdraw at Heathrow Airport Terminal 5 Post Office?
The withdrawal amount depends on your bank's specific account limits. Contact your bank directly for details.
Does Heathrow Airport Terminal 5 Post Office charge fees for cash withdrawals?
No charges are taken at the post office counter but some banks may charge. Please check with your bank.
How do I deposit a cheque at Heathrow Airport Terminal 5 Post Office?
Bring the cheque, a completed deposit slip if applicable, and a cheque deposit envelope from your bank. Hand the sealed envelope to the post office staff for a receipt.
What nearby car rental services can I use when visiting Heathrow Airport Terminal 5 Post Office?
Nearby car rental agencies include Sixt rent a car UK and Budget Car Hire, offering convenient options for your transportation needs.
Are there nearby dining options around Heathrow Airport Terminal 5 Post Office?
Yes, you can visit Sphere Bar & Lounge, TEA 5 cafe, LA Belle Epoque French restaurant, Vivre restaurant and tea room, Pret A Manger sandwich shop, and Caviar House & Prunier Seafood Bar.
Where can I stay near Heathrow Airport Terminal 5 Post Office?
You can stay at nearby hotels like Sofitel London Heathrow, Sofitel Hotel, Hotel Sofitel London Heathrow, which also offer airport and spa facilities.
Brand Certified Facts from Heathrow Airport Terminal 5 Post Office
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Certified May 24, 2026Yext Knowledge Graph
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